Privacy Policy

Last Updated: August 14, 2026

Chrizon Agency (“Chrizon,” “we,” “us,” or “our”) respects the privacy of our website visitors, prospective clients, clients, and business partners. This Privacy Policy explains how we collect, use, store, protect, disclose, retain, and delete personal information and business information in connection with our website, services, and client relationships.

This Privacy Policy applies to information collected through chrizonagency.com, our contact forms, communications with us, and services we provide to clients.

1. Information We Collect

Depending on how you interact with Chrizon Agency, we may collect the following categories of information.

Information You Provide Directly

We may collect information you voluntarily provide to us, including:

• Name

• Business name

• Email address

• Telephone number

• Country or location

• Information submitted through contact forms

• Information provided during consultations or onboarding

• Service requirements and business objectives

• Billing and transaction-related information

• Communications, documents, and other information you choose to provide

Please do not submit passwords, payment card information, or other sensitive credentials through our website contact forms.

Website and Device Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Referring pages

• Pages viewed

• Approximate location derived from IP address

• Website interactions

• Date and time of visits

• Cookie and similar technology identifiers

We may use analytics and advertising technologies, including Google Analytics, Meta Pixel, Framer Analytics, and similar tools, to understand website performance, measure engagement, improve our services, and evaluate marketing activity.

Additional information about cookies and similar technologies may be provided in our Cookie Policy.

2. Client and Marketplace Information

When providing account management, advertising, listing optimization, market research, auditing, storefront design, or related marketplace services, we may process business information provided by or made accessible to us by our clients.

Depending on the services authorized by the client, this information may include:

• Seller account and business information

• Product listings and catalog information

• Inventory information

• Pricing information

• Sales and performance data

• Advertising campaign information

• Search term and keyword information

• Account health and performance metrics

• Fulfillment and operational information

• Marketplace reports

• Customer service or account-related communications

• Other information necessary to perform the services requested by the client

Where access to a third-party marketplace account is required, Chrizon seeks to use authorized account access, delegated permissions, roles, or other approved access mechanisms whenever available.

Clients should not transmit marketplace passwords or other account credentials through public website forms.

3. Amazon Information

When Chrizon Agency is authorized by a Selling Partner to access information associated with their Amazon selling account, we process such information only for legitimate purposes related to the services requested by that Selling Partner and subject to applicable Amazon policies, agreements, permissions, and data protection requirements.

We limit access to Amazon Information to authorized individuals who require access for legitimate business purposes.

We do not use Amazon Information for unrelated advertising, unauthorized profiling, sale to third parties, or purposes outside the services authorized by the applicable Selling Partner.

Where Amazon customer personally identifiable information (“PII”) is processed, we retain such information only for the period permitted by applicable Amazon requirements and applicable law. Unless a longer period is legally required, Amazon customer PII subject to Amazon retention restrictions will not be retained longer than permitted under Amazon's applicable Data Protection Policy.

Non-PII Amazon Information is retained only as long as necessary for legitimate business purposes and within applicable Amazon retention requirements.

4. How We Use Information

We may use information for the following purposes:

• Responding to inquiries and contact requests

• Providing consultations and proposals

• Establishing and managing client relationships

• Delivering contracted services

• Managing authorized marketplace accounts

• Creating and optimizing advertising campaigns

• Optimizing product listings and content

• Performing account audits and market research

• Designing storefronts and visual content

• Monitoring account performance

• Providing reporting and strategic recommendations

• Communicating with clients

• Processing payments and maintaining business records

• Maintaining and improving our website and services

• Measuring website and marketing performance

• Protecting our systems, clients, and business against fraud, abuse, unauthorized access, and security threats

• Complying with contractual, legal, regulatory, tax, security, and platform requirements

We do not use information obtained through authorized marketplace access for purposes unrelated to the services requested by the applicable client.

5. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following:

• Your consent

• Performance of a contract or steps taken before entering into a contract

• Our legitimate business interests

• Compliance with legal or regulatory obligations

• Protection of our rights, systems, clients, or users

Where processing is based on consent, you may withdraw your consent at any time, subject to applicable law.

6. How We Protect Information

Chrizon Agency maintains administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Our security practices may include, where appropriate:

• Access controls based on business necessity

• Unique user accounts

• Strong authentication and multifactor authentication

• Least-privilege access principles

• Secure transmission of information

• Encryption and secure storage where appropriate

• Security monitoring

• Software and system updates

• Credential management procedures

• Access reviews

• Backup and recovery procedures

• Security incident response procedures

• Restrictions on unauthorized sharing or storage of client information

Access to client and marketplace information is limited to personnel or service providers who require such access to perform authorized business functions.

No method of electronic transmission or storage can be guaranteed to be completely secure. However, we take reasonable measures designed to safeguard information according to its sensitivity and applicable requirements.

7. Security Incidents

Chrizon Agency maintains procedures designed to identify, assess, contain, investigate, remediate, and document suspected security incidents.

If an incident affects information subject to contractual, marketplace, or legal notification obligations, we will provide required notifications within the applicable timeframes.

Where an incident involves Amazon Information, Chrizon Agency will follow applicable Amazon security incident reporting requirements.

8. How We Share Information

We do not sell personal information for monetary compensation.

We may disclose information when reasonably necessary to the following categories of recipients:

Service Providers

We may use trusted service providers that assist us with services such as:

• Website hosting

• Website analytics

• Customer relationship management

• Email and communications

• Cloud storage

• Cybersecurity

• Payment processing

• Professional services

• Business operations

These providers are permitted to process information only for authorized purposes and are expected to protect information in accordance with applicable contractual and legal requirements.

Marketplace and Platform Providers

Information may be transmitted to or processed through marketplaces or technology platforms when necessary to provide services authorized by a client.

Professional Advisors

We may share information with attorneys, accountants, auditors, insurers, or other professional advisors where reasonably necessary.

Legal and Compliance Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law

• Respond to valid legal process

• Meet contractual or regulatory obligations

• Investigate fraud or security incidents

• Protect our legal rights

• Protect our clients, users, systems, or the public

Business Transactions

If Chrizon Agency is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be disclosed as part of that transaction subject to appropriate confidentiality and data protection safeguards.

9. Analytics and Advertising Technologies

Our website may use services such as Google Analytics, Meta Pixel, Framer Analytics, and similar technologies.

These providers may collect information about your browser, device, website usage, interactions, and identifiers through cookies or similar technologies.

Depending on your jurisdiction, certain disclosures to advertising or analytics providers may be considered “sharing” for targeted or cross-context behavioral advertising purposes even when no money is exchanged.

Where required by applicable law, users may be provided with options to manage or withdraw consent for non-essential cookies and similar technologies.

Please refer to our Cookie Policy for additional information.

10. Data Retention

Chrizon Agency retains information only for as long as reasonably necessary for the purpose for which it was collected, to provide our services, maintain legitimate business records, comply with contractual requirements, resolve disputes, enforce agreements, and meet legal, tax, regulatory, or security obligations.

Different categories of information may have different retention periods.

Where information is subject to marketplace-specific retention requirements, those requirements will apply.

For Amazon Information, Chrizon Agency follows applicable Amazon data retention requirements, including applicable restrictions governing Amazon customer PII and non-PII information.

When information is no longer required, it is deleted, anonymized, or securely disposed of in accordance with applicable requirements and our retention procedures.

11. Data Deletion

We maintain processes designed to delete personal and client information when:

• It is no longer necessary for the purpose for which it was collected

• The applicable retention period expires

• A valid deletion request is received

• A client relationship ends and continued retention is unnecessary

• A marketplace or platform requires deletion

• Applicable law or contractual obligations require deletion

Deletion may include removal from active systems and, where applicable, expiration from backups according to established backup retention schedules.

Information may be retained where required by law, taxation, accounting, fraud prevention, security, dispute resolution, or other legitimate legal obligations.

12. International Data Transfers

Chrizon Agency may work with clients and service providers located in different countries.

As a result, information may be transferred to or processed in jurisdictions other than the jurisdiction in which it was originally collected.

Where required by applicable law, we take appropriate steps designed to provide lawful safeguards for international transfers of personal information.

13. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information

• Request restriction of processing

• Object to certain processing

• Withdraw consent where processing is based on consent

• Request portability of certain information

• Opt out of certain targeted advertising or sharing where applicable

• Submit a complaint to an applicable data protection authority

These rights may be subject to limitations or exceptions under applicable law.

To submit a privacy request, contact us at:

contact@chrizonagency.com

We may need to verify your identity before fulfilling certain requests.

Authorized agents may submit requests where permitted by applicable law and subject to appropriate verification.

14. California and Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the jurisdiction and applicability of the law, these rights may include access, correction, deletion, portability, and the ability to opt out of certain sales, sharing, profiling, or targeted advertising activities.

Chrizon Agency does not discriminate against individuals for exercising applicable privacy rights.

15. European Economic Area, United Kingdom, and Similar Jurisdictions

Where the General Data Protection Regulation (“GDPR”), UK GDPR, or similar privacy legislation applies, individuals may have rights relating to access, correction, erasure, restriction, objection, portability, consent withdrawal, and complaints to a supervisory authority.

Where Chrizon Agency processes personal information on behalf of a client, the client may act as the applicable data controller and Chrizon Agency may act as a processor or service provider, depending on the circumstances.

Requests concerning personal information controlled by one of our clients may need to be directed to that client.

16. Children's Privacy

Our website and services are intended for businesses and adults and are not directed to children.

We do not knowingly collect personal information from children through our services. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

17. Third-Party Websites and Services

Our website may contain links to third-party websites or services.

Chrizon Agency is not responsible for the privacy or security practices of third parties. We encourage users to review the privacy policies of any third-party websites or services they use.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business operations, legal obligations, security requirements, or platform requirements.

When we make material changes, we will update the “Last Updated” date at the top of this page and may provide additional notice where required by law.

We encourage visitors and clients to review this Privacy Policy periodically.

19. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, contact:

Chrizon Agency
1209 Mountain Rd Pl NE
Albuquerque, NM 87110
United States

Email: contact@chrizonagency.com